This privacy notice for Gradeware
Solutions (PTY) LTD ('we','us',or'our'), describes how andwhywemightcollect,store,use,and/orshare('process')yourinformationwhenyou use our
services ('Services'), such as when
you:
§Visitourwebapplicationathttps://mpatise.com/,oranywebsiteofoursthatlinks
to this privacy notice
Questionsorconcerns?Readingthisprivacynoticewillhelpyouunderstandyourprivacy
rights and choices. If you do not agree with our policies and practices, please
do not use our Services. If you still have any questions or concerns, please
contact us
Thissummaryprovideskeypointsfromourprivacynotice,butyoucanfindoutmoredetails
about any of these topics by using our table of
contentsbelow to find the section you are looking for.
Whatpersonalinformationdoweprocess?Whenyouvisit,use,ornavigateourServices, we may process
personal information depending on how you interact with us and the Services,
the choices you make, and the products and features you use. Learn more about personal
information you disclose to us.
Do
we process any sensitive personal information? We may process
sensitive personal informationwhennecessarywithyourconsentorasotherwisepermittedbyapplicablelaw. Learn more about sensitive
information we process.
Dowereceiveanyinformationfromthirdparties? Wedonotreceiveanyinformationfrom third parties.
How do we process your information? We process your information to provide, improve, andadministerourServices,communicatewithyou,forsecurityandfraudprevention,and to comply with applicable laws. We may also processyour informationfor other purposes with your consent.We process your informationonlywhen we have avalid legalreason
to do so. Learn more about how we process
your information.
Inwhatsituationsandwithwhichpartiesdowesharepersonalinformation? Wemayshare
information in specific situations and with specific third parties especially
where we are required by courts of law. Learn more about when and with
whom we share your personalinformation.
How dowe
keep your information safe? We have organisational andtechnicalprocesses and procedures in place to
protect your personal information. However, no electronic transmissionovertheinternetorinformationstoragetechnologycanbeguaranteedtobe
100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or
otherunauthorised third parties will not be able to defeat our
security and improperly collect, access, steal, or modify your information. We
however confirm that our data protectionsystemsareinlinewithglobalstandardsandwillbereviewedfromtimetotime.
Learn more about how we keep your
information safe.
Whatareyourrights?Dependingonwhereyouarelocatedgeographically,theapplicable privacylawmaymeanyouhavecertainrightsregardingyourpersonalinformation.Learn more about your privacy
rights.
We
collect personal information that you voluntarily provide to us when you
register on the Services, express an interest in obtaining information about us
or our products and Services,whenyouparticipateinactivitiesontheplatforms,orotherwisewhenyoucontact us.
Personal Information Provided by You. The personal information that we collect depends onthecontextofyourinteractionswithusandtheServices,thechoicesyoumake,andthe
products and features you use. The personal information we collect may include
the following:
§names
§phonenumbers
§emailaddresses
§usernames
§passwords
§billingaddresses
§debit/creditcardnumbers
§mailingaddresses
SensitiveInformation.Whennecessary,withyourconsentorasotherwisepermittedby applicable law, we process the
following categories of sensitive information:
Payment Data. We may collect data necessary to process your payment if
you make purchases online. The information collected may include your card
details, billing and deliveryaddresses.AllpaymentdataisstoredbyWeblogicBotswana.Youmayfindtheir privacy
notice link(s) here: https://mpatise.com/.
ApplicationData.Ifyouuseourapplication(s),wealsomaycollectthefollowing
information if you choose to provide us with access or permission:
§Geolocation Information. We may request
access or permission to track location- based information from your mobile
device, either continuously or while you are using our mobile application(s),
to provide certain location-based services such as placeofdeliveringgoods/services.Intheeventthatthirdpartiesareengagedinthe
transportation and logistics to deliver goods/services, sucharrangement are out of the scope of this
policy. If you wish to change our access or permissions, you may do so in your
device's settings.
§PushNotifications.Wemayrequesttosendyoupushnotificationsregardingyour
account or certain features of the application(s). If you wish to opt out from
receiving these types of communications, you may turn them off in your device's
settings.
This
information is primarily needed to maintain the security and operation of our
application(s),fortroubleshooting,andforourinternalanalyticsandreportingpurposes.
Allpersonalinformationthatyouprovidetousmustbetrue,complete,andaccurate,and you must notify us of any changes to
such personal information on a timely basis.
Informationautomaticallycollected
InShort:Someinformation—suchasyourInternetProtocol(IP)addressand/orbroserand device
characteristics — is collected automatically hen you visit our Services.
Weautomaticallycollectcertaininformationwhenyouvisit,use,ornavigatetheServices.
This information does not reveal your specific identity (like your name or
contact
information)
but may include device and usage information, such as your IP address, browser
and device characteristics, operating system, language preferences, referring
URLs, device name, country, location, information about how and when you use
our Services,andothertechnicalinformation.Thisinformationisprimarilyneededtomaintain the security and
operation of our Services, and for our internal analytics and reporting purposes.
Likemanybusinesses,wealsocollectinformationthroughcookiesandsimilar and emerging
technologies.
Theinformationwecollectincludes:
§Location Data. We collect location data such as
information about your device's location,whichcanbeeitherpreciseorimprecise.Howmuchinformationwecollect depends on
the type and settings of the device you use to access the Services. For
example, we may use GPS and other technologies to collect geolocation data that
tellsusyourcurrentlocation(basedonyourIPaddress).Youcanoptoutofallowing
us to collect this information either by refusing access to the information or
by disabling your Location setting on your device. However, if you choose to
opt out, you may not be able to use certain aspects of the Services.
Information collected when you use our
Facebook application(s). We by default
access your Facebook basic account information, including your name, email,
gender, birthday, current city, and profile picture URL, aswellasother information thatyou choose tomake public.Wemayalsorequestaccesstootherpermissionsrelatedtoyouraccount,suchas friends, check-ins, and likes, and you
may choose to grant or deny us access to each individual permission. For more
information regarding Facebook permissions, refer to
In Short: We process your information to provide, improve, and
administer our Services, communicateithyou,forsecurityandfraudprevention,andtocomplyithapplicablelas. We
may also process your information for other purposes ith your consent.
Weprocessyourpersonalinformationforavarietyofreasons,dependingonhowyou interact with our Services, including:
§To facilitate account creation and authentication and
otherwise manage user accounts.Wemayprocessyourinformationsoyoucancreateandlogintoyour account, as well as keep your account
in working order.
§Todeliverandfacilitatedeliveryofservicestotheuser. Wemayprocessyour information to provide you with the
requested service.
§To respond to user inquiries/offer support to users. We may process
your informationtorespondtoyourinquiriesandsolveanypotentialissuesyoumight have with the
requested service.
§To send administrative information to you. We may process
your information to send you details aboutour
productsand services, informationon goods/services providedbyotherusersofourapplication,changestoourtermsandpolicies,and other similar information.
§To fulfil and manage your orders. We may process
your information to fulfil and manageyourorders,payments,returns,andexchangesmadethroughtheServices.
§To enable user-to-user communications. We may process
your information if you choosetouseanyofourofferingsthatallowforcommunicationwithanotherusers or customers on our application.
§Torequestfeedback.Wemayprocessyourinformationwhennecessarytorequest
feedback and to contact you about your use of our Services.
§Tosendyoumarketingandpromotionalcommunications. Wemayprocessthe personal information you send to us
for our marketing purposes, if this is in accordance with your marketing
preferences. You can opt out of our marketing emails at any time. For more
information, see 'WHAT ARE YOUR
PRIVACYRIGHTS?'below.
§Todelivertargetedadvertisingtoyou.
Wemayprocessyourinformationtodevelop
and display personalised content and advertising
tailored to your interests, location, and more.
§To evaluate and improve our Services, products,
marketing, and your experience. We may process your information when
we believe it is necessary to identifyusagetrends,determinetheeffectivenessofourpromotionalcampaigns,
§To identify usage trends. We may process
information about how you use our Servicestobetterunderstandhowtheyarebeingusedsowecanimprovethem.
§Tocomplywithourlegalobligations.Wemayprocessyourinformationtocomply
with our legal obligations, respond to legal requests, and exercise, establish,
or defend our legal rights.
§BusinessTransfers.Wemayshareortransferyourinformationinconnectionwith, or during negotiations of, any
merger, sale of company assets, financing, or acquisition of all or a portion
of our business to another company.
§Other Users. When you share personal information
(for example, by posting comments,contributions,orothercontenttotheServices)orotherwiseinteractwith public areas of
the Services, such personal information may be viewed by all users and may be
publicly made available outside the Services in perpetuity. Similarly, other
users will be able to view descriptions of your activity, communicate with you
within our Services, and view your profile.
We may
use cookies and similar tracking technologies (like web beacons and pixels) to
accessorstoreinformation.Specificinformationabouthowweusesuchtechnologiesand how you can refuse certain cookies is set out in our Cookie
Notice.
5.HOWLONGDOWEKEEPYOUR INFORMATION?
InShort:Wekeepyourinformationforaslongasnecessarytofulfilthepurposesoutlinedin this privacy notice unless otherise required by la.
We
will only keep your personal information for as long as it is necessary for the
purposes setoutinthisprivacynotice,unlessalongerretentionperiodisrequiredorpermittedbylaw
(such as tax, accounting, or other legal requirements). No purpose in this
notice will require us keeping your personal information for longer than twelve
(12) months past the termination of the user's account.
Whenwehavenoongoinglegitimatebusinessneedtoprocessyourpersonalinformation, wewilleitherdeleteoranonymisesuchinformation,or,ifthisisnotpossible(forexample,
because your personal information has been stored in backup archives), then we
will securely store your personal information and isolate it from any further
processing until deletion is possible.
Wehaveimplementedappropriateandreasonabletechnicalandorganisationalsecurity
measures designed to protect the security of any personal information we
process.
However,
despite our safeguards and efforts to secure your information, no electronic
transmissionovertheInternetorinformationstoragetechnologycanbeguaranteedtobe
100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or
otherunauthorised third parties will not be able to defeat our
security and improperly collect, access, steal, or modify your information. We
however confirm that our data protectionproceduresareinadherencetoglobalstandardsandwillbereviewedfromtime
to time. We will do our very best to protect your personal information,
transmission of personal information to and from our Services. We however urge
to only access the Services within a secure environment.
7.DOWECOLLECTINFORMATIONFROMMINORS?
InShort:Wedonotknoinglycollectdatafromormarkettochildrenunder18yearsof age or children under 13..
Wedonotknowinglysolicitdatafromormarkettochildrenunder18yearsofage.Byusing the Services, yourepresent thatyou are atleast18 or thatyou arethe parentorguardian
of such a minor and consent to such minor dependent’s use of the Services. If
we learn that personal information from users less than 18 years of age has
been collected, we will deactivate the account and take reasonable measures to promptly
delete such data from our records. If you become aware of any data we may have
collected from children under age 18, please contact us at gradewaresolutions@gmail.com.
Withdrawing
your consent:If we are relying on your consent to process your
personal information,whichmaybeexpressand/orimpliedconsentdependingontheapplicable
law, you have the right to withdraw your consent at any time. You can withdraw
your consent at any time by contacting us by using the contact details provided
in the section 'HOW CAN YOU
CONTACT US ABOUT THIS NOTICE?'below.
However, pleasenote
thatthis will not affect the
lawfulness of theprocessingbefore its withdrawalnor,whenapplicablelawallows, willitaffecttheprocessingofyourpersonal information conducted in
reliance on lawful processing grounds other than consent.
Opting
out of marketing and promotional communications: You can unsubscribe from our marketingandpromotionalcommunicationsatanytimebyclickingontheunsubscribelink in
the emails that we send, Contact the company mobile number or send email , or
by contacting us using the details provided in the section 'HOW CAN YOU
CONTACT USABOUT THIS
NOTICE?'below.
You will then be removed from the marketing lists. However, we may still
communicate with you — for example, to send you service-related messages that
are necessary for the administration and use of your account, to respond to
service requests, or for other non-marketing purposes.
AccountInformation
Ifyouwouldatanytimeliketorevieworchangetheinformationinyouraccountor terminate your account, you can:
Uponyourrequesttoterminateyouraccount,wewilldeactivateordeleteyour accountand information from our active databases. However, we may
retain some information in our files to prevent fraud, troubleshoot problems,
assist with any investigations, enforce our legal terms and/or comply with
applicable legal requirements.
Cookiesandsimilartechnologies:MostWebbrowsersaresettoacceptcookiesbydefault. If you prefer, you
can usually choose to set your browser to remove cookies and to reject cookies.
If you choose to remove cookies or reject cookies, this could affect certain features
or services of our Services.
Mostwebbrowsersandsomemobileoperatingsystemsandmobileapplicationsincludea
Do-Not-Track ('DNT') feature or setting you can activate to signal your privacy
preference not to have data about your online browsing activities monitored and
collected. At this stage no uniform technology standard for recognising
and implementing DNT signals has been finalised. As
such, we do not currently respond to DNT browser signals or any other mechanism
that automatically communicates your choice not to be tracked online. If a
standardforonlinetrackingisadoptedthatwemustfollowinthefuture,wewillinformyou about that
practice in a revised version of this privacy notice.
Ifyouareunsatisfiedwiththemannerinwhichweaddressanycomplaintwithregardtoour
processing of personal information, you can contact the office of the
regulator, the details of which are:
Wemayupdatethisprivacynoticefromtimetotime.Theupdatedversionwillbeindicated by an updated 'Revised' date and the updated version
will be effective as soon as it is accessible.Ifwemakematerialchanges tothis privacynotice,wemaynotify youeither by prominently posting a notice of such changes or by
directly sending you a notification. We encourage you to review this privacy
notice frequently to be informed of how we are protecting your information.
12.HOWCANYOUCONTACTUSABOUTTHISNOTICE?
Ifyouhavequestionsorcommentsaboutthisnotice,youmayemailus
at gradewaresolutions@gmail.com
or contact us by post at:
You
have the right to request access to the personal information we collect from
you, changethatinformation,ordeleteit.Torequesttoreview,update,ordeleteyourpersonal
information, please fill out and submit a data subject access
request.
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